We often get asked for speakers who can talk on customer service and how to improve customer experience. Our recommendations include:
Simon Smith, a creative strategist, designer and specialist in customer, brand and employee experience having, for over 20 years, worked with major brands and design studios.
Andrew McMillan who worked with John Lewis for 20 years taking their lead on their customer service and
Sahar Hashemi the founder of Coffee Republic who speaks with first-hand knowledge on customer experiences.
Geoff Ramm and
Geoff Burch – the former talks about "Celebrity Service" while the latter was presenter of the BBC show "All Over the Shop".
